Staff at manor department stores like Saks are finding success with Instagram and social media. The Information shares this:
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Tyler Bell was encouraging all her clients to “tag your bag.” Every time Bell, a Saks Fifth Avenue stylist in Troy, Mich., closed a sale, she asked the buyer to show off their purchase on Instagram and tag her account, @tyler.saks. Bell posts Saks inventory multiple times a day on Instagram Stories. Her 27,000 followers will...
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Saks formed new company a called Saks.com that will lead the company, shares today's WSJ. The physical stores will be moved from the 'drivers seat' to the 'passengers seat.' In a nod to Amazon.com and Walmart's success with third-party sellers, Saks.com will offer a marketplace and pay third-party sellers a commission.
Saks Fifth Avenue just launched a new website. Since more than 600 stores rely on Bridge Store to power their websites, I decided to compare the new site, which likely cost millions of dollars, to an indie retailer's Bridge Store software. An indie store pays pennies compared to Saks' millions, so the Saks site must be a million times better, right?
After a careful review, I'm happy to share that our indie stores have the better website. And, it sort of 'saks' for Saks that it spent millions ...
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Your Bridge Store ranks highly in Google. As a test, try this: Google "Juliska Dinner Plate." In the results, you'll see two indie stores outperform Zola (a million-dollar funded online retailer) and Houzz (another well-funded, venture capital-backed player). The two indies stores do not have any venture capitalists or bankers funding them. They simply use: Bridge.
Thalia and Dahlia, an Ohio-based store, use Bridge. It ranks just below Saks Fifth Avenue--and it's just 3 ...
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April 17, 2017
April 17, 2017
From Sunday's NY Times, this article highlights how retail is at a tipping point with the shift from brick & mortar to e-commerce. While it is a big concern to all, we have you covered: Bridge has helped its retailers process 32% more in sales over the last year vs the year before. Bridge's mobile retail software has seen an increase of 55% year over year. As the retail landscape continues to shift, we are moving right along with it.
The headline is scary. The article states less drastically that "comparable store" sales which include stores open a year or more and online sales are down 5%. Translation: Neiman's may need to work smarter to compete online because consumer purchases are definltey increasing there. And don't feel too bad for Neimans: it still had a profit of $3.8 million.
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October 21, 2009
October 21, 2009
Should you offer free shipping on your website?
Please see below. This article from today's Wall St. Journal explores the expectation for free shipping when buying online. My advice to clients: - Let's better promote our free shipping offer for orders made online. - Let's e-mail a coupon to past customers either for an amount off the purchase, or something about free shipping. - Can we lower our free shipping baseline, or offer a free upgrade to quicker shipping? aka: 2 day shipping?